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Terms and Conditions for KreationZ Divinity LLC
Effective Date: Feb. 2023
Welcome to KreationZ Divinity llc. By accessing or using our website, purchasing our artwork, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using this website or purchasing products from us, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Use of Website
• Eligibility: You must be at least 18 years old to make a purchase or create an account on our website.
• License: We grant you a limited, non-exclusive, and non-transferable license to access and use the website for personal use only. You may not modify, distribute, or use the content on this site for commercial purposes without our permission.
• Prohibited Uses: You agree not to use the website in any way that could damage, disable, or impair the website or interfere with any other party’s use of the website.
3. Product Listings and Descriptions
• We make every effort to accurately display the colors, sizes, and descriptions of our artwork. However, we cannot guarantee that the display of these items on your device will reflect the actual colors or details of the artwork. Variations may occur due to differences in monitor settings or photography.
4. Ordering and Payment
• Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in pricing or product information, or suspected fraud.
• Payment: Payments must be made at the time of purchase via the payment methods provided on our website. You are responsible for providing accurate and complete payment information.
• Pricing: All prices are listed in USD, and we may change prices at any time without notice. Taxes and shipping fees may apply, and these will be added during the checkout process.
5. Shipping and Delivery
• Shipping Costs: Shipping costs will be calculated at checkout based on the delivery method and location. We offer standard and expedited shipping options.
• Delivery Times: Delivery times may vary depending on your location and the shipping method chosen. We make every effort to ship orders promptly, but we are not responsible for delays caused by third-party carriers or external factors such as weather or customs delays.
• International Orders: If you are ordering from outside the United States, you are responsible for any customs duties, taxes, or other fees that may apply.
6. Returns and Refunds
• Returns: We accept returns on artwork within 14 days of receipt, provided that the artwork is in its original condition and packaging. Customized or commissioned pieces are NOT eligible for return.
• Refunds: If you are eligible for a return, we will issue a refund to the original payment method, excluding shipping fees.
• Damaged or Defective Items: If your artwork arrives damaged or defective, please contact us immediately, and we will provide a replacement or refund. You must provide proof your order was damaged. Please retain the packaging and take photos of the damage to help with the claims process.
7. Intellectual Property
• All content on our website, including but not limited to artwork, logos, images, text, and videos, is protected by copyright, trademark, and other intellectual property laws. You may not use any of our content without explicit written permission from us.
8. Limitation of Liability
• To the maximum extent permitted by law, KreationZ Divinity llc is not liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the website or products purchased, including but not limited to damages for loss of profits, goodwill, or data.
9. Indemnification
You agree to indemnify, defend, and hold harmless KreationZ Divinity llc, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from your use of our website or violation of these Terms and Conditions.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which can be found at the very bottom of this page By using our website, you consent to the practices outlined in the Privacy Policy.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Missouri. Any disputes arising out of or in connection with these terms will be resolved in the courts of Missouri.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. When we make changes, we will post the updated terms on our website with a revised effective date. We encourage you to review these terms periodically.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
KreationZ Divinity LLC
Email: Kreationzdivinity1111@gmail.com
Phone: 314-881-8848
Return and Refund Policy for KreationZ Divinity LLC
Effective Date: Feb. 2023
Thank you for shopping with KreationZ Divinity LLC. We take great care in creating and packaging our artwork to ensure it arrives in perfect condition. However, if you are not completely satisfied with your purchase, please review our Return and Refund Policy below.
1. Returns
We accept returns on most artwork within 14 days of delivery, under the following conditions:
• The artwork must be in its original condition, including any packaging, tags, and certificates (if applicable). The artwork should not have been altered or damaged in any way.
• The artwork must be returned within 14 days from the date of delivery to qualify for a return.
• Custom or commissioned artwork, including any artwork specifically created for you, is not eligible for return.
2. How to Return Artwork
To initiate a return, please follow these steps:
1. Contact Us: Email us at Kreationzdivinity1111@gmail.com or use our Contact Form within 14 days of receiving your artwork. Please include your order number, a description of the issue, and photographs of the artwork and packaging.
2. Return Authorization: Once we review your request, we will send you a Return Authorization with instructions on how to return the artwork.
3. Packaging: Please repackage the artwork securely, using the original packaging if possible, to avoid damage during return shipping. We recommend insuring the return shipment for its full value.
4. Return Shipping: You are responsible for the cost of return shipping, unless the item was damaged or defective upon arrival (see section 3).
3. Refunds
Once we receive the returned artwork and confirm that it is in its original condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
• Damaged or Defective Artwork: If your artwork arrives damaged or defective, please contact us within 7 days of delivery, providing photographs of the damage or defect. In this case, we will cover the cost of return shipping and issue a full refund or replacement, depending on your preference and availability of the artwork.
• Processing Time: Refunds are typically processed within 7 business days after we receive the returned item. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.
4. Exchanges
We do not offer direct exchanges. If you would like a different piece of artwork, please return the original item for a refund and place a new order for the desired artwork.
5. Non-Returnable Items
The following items are non-returnable:
• Custom or commissioned artwork
• Gift cards or certificates
• Sale or discounted items (unless otherwise specified)
6. Order Cancellations
You may cancel your order within 24 hours of purchase, provided the item has not yet been processed or shipped already. To cancel your order, please contact us immediately at Kreationzdivinity1111@gmail.com. Once an order has been processed or shipped, it cannot be cancelled, but you can initiate a return upon receiving the item.
7. International Returns
For international orders, you are responsible for any customs duties, taxes, or other fees associated with the return. The original shipping fees are non-refundable.
8. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please feel free to contact us at:
KreationZ Divinity LLC
Email: Kreationzdivinity1111@gmail.com
Phone: 314-881-8848
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